User Accounts: In order to access certain areas of the Site, you will create a user account and login (a “User Account”). While this is something that is decided on site, we try our best to let customers know about these fees before arriving, so check your parking pass to see if any oversize fees may apply. It makes it easier to see all reservations in one place and rebook multiple spots with an account, but you absolutely don’t need one. Once you cancel the reservation, you will see the word “Refunded” in green letters. Park for work without the work. Digital Millennium Copyright Agent: For purposes of the Digital Millennium Copyright Act (“DMCA”), we have designated an agent for notices of claimed infringement. You agree not to collect or harvest any personally identifiable information, including account names, from the Site, nor to use the communication systems provided by the Site, for any commercial solicitation purposes. Another great way to find your perfect spot is to call our customer heroes at 844-292-5257. If you select to purchase a spot that says ‘non-recurring monthly’ on the checkout page, you are only paying for the initial month of parking payable through SpotHero. As part of the services we provide, we give certain Personal Information to Licensors in order for such Licensors to, among other things, provide their services in connection with facilitating Reservations and for tracking and marketing purposes. You also can visit parkopedia.com or parkme.com, which list the drive-up rates of most garages across the country. SpotHero is not a vendor collecting and remitting taxes to the applicable taxing authorities nor a co-vendor associated with the vendor with whom SpotHero reserves its customer’s Parking Spots. Within 24 hours of the start of the Reservation, all Reservations are non-refundable, regardless of your use or non-use of the Reservation and regardless of any circumstance surrounding the use or non-use of a Reservation (i.e., traffic or weather delays, cancellation of a related event). SpotHero is a website and mobile app that allows drivers to find parking in garages and lots, compare discounted rates and book a guaranteed spot in advance of arrival. Cancel up to the minute your parking reservation begins for a full refund! You may not copy, modify, distribute or otherwise use any of the Content, except for your personal and non-commercial use. Limited Access: From time to time, the Site may be inaccessible or inoperable for any reason, including equipment malfunctions, Site updates, maintenance and repairs and causes beyond our control or those that are not foreseeable. We assume no responsibility or liability with respect to your entering such restricted access areas. Please read these terms and conditions carefully. Some locations do have some crossover between valet and self-park, but those details will always be outlined in the parking pass. Where applicable, you will be billed using the billing method you select through your User Account management page. Simply implement filters to update your search. Booked oversized parking online at the following garages. This allows you to review your spot before you book! Feel free to visit. 3. In the event of a SpotHero’s reorganization, merger, or sale, we may transfer any and all Personal Information we collect to the relevant third party. We will not be liable for any costs, losses, claims or damages that you or any third party incur which are directly or indirectly caused by any unauthorized use of your User Account. If you haven’t received a confirmation email and you don’t see any charges on your credit card, the payment has not gone through. The SpotHero printout gave excellent instructions to the parking complete with photo of the place and detailed instructions of how to find it and what to do when I get there. Unfortunately, selling our parking passes through a third-party site is a violation of our terms and conditions. Do you offer monthly parking for motorcycles? Pre-tax cards are intended strictly for use near a work or public transit stop on the way to work. We have a secure checkout process. Chicago-based SpotHero, a North American parking reservation service, has opened a Detroit location at the Techstars Mobility space at Ford Field. A pre-tax card is an IRS approved benefits commuter card that allows customers to use up to $255/month of pre-tax dollars on parking near their work or a transit stop on their way to work. Termination: We reserve the right to suspend or terminate your use of the Marketing Services and/or your User Account in the event you violate any provision of these Terms and Conditions or if you use SpotHero services in a fraudulent manner. We may include web beacons in promotional e-mail messages or our newsletters. Failure to print your receipt at these locations will cause your reservation to be invalid. Nope! Launched in 2011, SpotHero empowers drivers with easy, affordable parking at 5,000+ garages, lots, and valets across major cities in the U.S. any other information about your visit to the Site, Reservations you make or use of the Marketing Services generally. eTRAC Prepaid Mastercard®. Though there is some variation between garages, SpotHero defines oversized vehicles as any vehicle 65″ to 75″ tall and over 181″ long, or any vehicle taller than 75″ regardless of length. Totally! Generally, tailgating is not permitted in locations we partner with unless tailgating is specifically mentioned as an amenity available at the facility. For example, if your reservation goes from 8AM to 8PM, you can enter any time after 8AM, and must leave anytime between before 8PM. GENERAL DISCLAIMERS: SPOTHERO ASSUMES NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR (I) ANY ERRORS OR OMISSIONS IN THE CONTENT ON THE SITE, (II) DAMAGE TO OR VIRUSES THAT MAY INFECT YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF YOUR USE OF THE SITE OR YOUR DOWNLOADING OF ANY TEXT, IMAGES OR OTHER CONTENT FROM THE SITE, OR (III) ANY DAMAGE ARISING IN CONNECTION WITH ANY FAILURE OF PERFORMANCE, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, OR LINE OR SYSTEM FAILURE. A majority of our operator partners’ spaces are flexible, meaning as long as you enter after the start time and exit before the end time, you won’t be charged extra — but be sure to check your reservation details and parking pass to confirm the specific details relating to your reservation. With business profiles, you can avoid expense management each month with automated reimbursement through integrations with Concur, Expensify, Certify, or Chrome River. Having some trouble? As always, if you have any questions about the redemption process, you can give us a call for clarification. Promotional Marketing Incentives: SpotHero may from time to time issue promotional marketing incentives in the form of promotional codes, promotional discounts, coupon codes, Referral Credits (as defined below) or other marketing incentives (“Marketing Incentives”). Answer 1 of 6: We will be renting a car on our road trip and will be staying five nights in NY. SpotHero reserves the right to grant the operators of public search engines permission to use spiders to copy materials from the Site for any uses which we determine are necessary or desirable for the operation of our business. Links to Third Party Websites and Employee E-Mail Addresses: The Site may contain links to third party websites. The Administrator may have the ability to access and control your User Account. Use SpotHero to search for and reserve your parking today. Licensors; Licensor Terms and Conditions: SpotHero lists the Parking Spots on the Site and, as such, facilitates the reservation of Parking Spots (“Reservations“) between users of the Site (“Licensees” or “you”), and the independent owners, lessors, managers or operators of the Parking Spots (the “Licensors“). This will NOT automatically book parking for that calendar. You agree to never use another party’s User Account without such party’s express written authorization. The purchase is not exempt merely because it is made over the internet, by catalog or other remote means. FTC Disclosure Policy: The Federal Trade Commission requires us to disclose any relationship we may have with any person or entity that provides something of value in connection with any endorsements made on the Site. Absolutely! If SpotHero changes the fees for any Marketing Services billed pursuant to a Subscription, the change will become effective only at the end of the then-current Billing Cycle. Some monthlies are handled directly with the location after the first month, so the facility is required to give you notice of a rate increase. You represent and warrant that you own any information provided through the Site or otherwise have appropriate authority to provide any such information through the Site. The type of location you’re booking will always be listed in the title of the spot as well as the redemption process details. We are not responsible for confirming whether any such representation or warranty is true and correct, nor are we responsible if any such representation or warrant becomes inaccurate or incomplete prior to your use of a Parking Spot. By clicking on a link to an employee’s e-mail address, you leave the Site and enter into a restricted access area which these terms and conditions do not govern. Reservation Rates: The rate for a Reservation made on the Site may not be combined with any additional coupons, special offers or other promotion when exiting a parking facility after using the Parking Spot underlying a Reservation. Billing Cycles are typically monthly or annual, depending on what Subscription you select when purchasing a Subscription. For the few locations that do require a print-out, we make sure to list this in the spot’s description. If you input your destination into the search bar, the website will show you how far in minutes and miles the parking garage is from your destination underneath the spot title. Fees and Payments: You are responsible for all charges, fees, duties, taxes, and assessments arising out of any Reservation, the use of a Parking Spot, the Marketing Services or the use of the Site. In the app, click into the reservation you want to change and press “Edit.”. If you are having trouble getting into a garage, you can always take a ticket and get parked. Decide you don’t want to park anymore? Many of these locations also offer complimentary shuttle service so that you can get to the airport with ease, so check the spot information for details! SpotHero is a digital parking marketplace that connects drivers looking to reserve and pay for parking spaces with parking lots, parking garages and valet services. If your payment goes through, you’ll see a confirmation page with a Rental ID number, your confirmation number for the reservation. 1. Can I transfer my pass to a different location? Large oversized vehicles include, but are not limited to, cargo vans, passenger vans, large trucks, rental moving trucks of any size. Thank you for visiting the SpotHero, Inc. (“SpotHero,” “we,” “us,” or “our”) website at SpotHero.com (the “Site”). 1) Nob Hill – 1045 California St. For SpotHero, an app that sells parking at more than 7,000 locations throughout the country, oversize fees are currently limited largely to New … You can cancel a Reservation for any reason before that time unless noted otherwise. If you have any objections governed by the DMCA, please contact the agent listed under the Section entitled “Contact Information” below. If you arrive at the Site from a third party link or as a result of any of the prohibited solicitations described in this paragraph below, please note that such link to or solicitation for the Site does not imply a relationship with, or endorsement of, the third party website or its content, purpose, policies or practices. Go ahead and browse our site to check out the different options, but please pay close attention to the times listed so you’ll know exactly when you can park. Use of Content: The text, images, data, illustrations, files, audio and video clips, designs, documents and other materials and content (collectively, the “Content”) on the Site is our property and may be protected by copyright and other restrictions. email address, phone number and physical contact information; vehicle information such as license plate information, make/model/year of your vehicle; depending on the service used, sometimes financial information, such as credit card or bank account numbers; Information you submit when creating or using your User Account, including user login and password information; the location and IP address from which you access the Site; the name of the domain from which you access the internet; the type of device, browser and operating system used to access the Site; the date and time you access the Site, duration and stop time of such access; the information about any person or entity from whom you were referred; the pages, files, documents and links that you visit; the internet address of the website from which you linked to the Site; and. 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